Once an order is received we will aim to dispatch the goods within 24/48hours. If we have stock availability issues and are not able to dispatch in this time frame we will contact you to discuss timeframes.

Delivery charges:

Auckland $5

 Rest of the North Island $10

South Island $15

Please note, larger items may incur a higher charge, this will be stated in the product description.

 

Our chosen provider is New Zealand Couriers.

 

Once dispatched New Zealand Couriers endeavour to deliver within 2 working days (remote rural locations could take another day).

 

You must provide a physical deliver address. Couriers will not deliver to a PO Box or Private Bag.

 

You will be required to sign for goods so it may be useful to have the delivery to your place of work or where you are most likely to be during business hours.

 

If you are not present when the goods are delivered New Zealand Couriers will provide a calling card for you to contact them to arrange redelivery.

 

If you have special delivery requirement please be sure to specify these in the order process under “shipping”.

 

International orders will be sent by international mail with the cost being agreed by way of email after the order is placed.

 

WRAPPING AND GIFT/GREETING CARDS

 

If you would like your goods gift-wrapped please select this cost free option in the checkout process.

 

If you would like a personalized message included with the gift please write the message in the box provided in the checkout process.